Ep 342 What Great Training Really Looks Like with Alex Mozes, CEO Gravity Learning; San Francisco, CA, USA

The most expensive training may be the training your team forgets six months later.

This week I spoke with Alex Mozes, CEO of Gravity Learning, about why so much corporate training looks successful on paper but fails to create lasting behavior change. We explored the difference between completing a course and actually learning a skill, why engagement scores and five-star ratings can miss the bigger picture, and how science-backed, interactive learning can create measurable outcomes.

Alex also shared lessons from his years in the online learning industry, including his experience helping grow Udemy, and explained why human connection, practice, accountability, and discomfort still play such an important role in developing people.

Here are the highlights:

● Completion doesn’t equal learning. A course can generate strong engagement and positive feedback without actually transferring the skills people need to use on the job.

● Behavior change is the real measure of success. Effective learning should be evaluated by whether people actually apply new skills weeks and months after the training ends.

● Human connection still matters. Communication, collaboration, feedback, leadership, and other interpersonal skills require practice, accountability, and interaction that technology alone may not replicate.

● AI can enhance learning without replacing people. AI can provide additional opportunities for practice and simulation while human facilitators create accountability, challenge assumptions, and push learners beyond their comfort zones.

● Training should create measurable outcomes. Organizations can get more value from their learning investments by focusing on science-backed methods, measurable skills, practice, and sustained behavior change.

About the guest:

Alex has spent over 20 years in the learning space, including scaling Udemy from employee #15 to a global team serving 100 million learners. Today, he leads Gravity Learning, a workforce development company applying cognitive science to manager training; confidently tracking learning transfer for six months after programs end to ensure behavior change actually sticks.

Alex brings a unique perspective on why corporate training often fails and how science‑backed methods can deliver measurable outcomes. His experience spans startups, IPO readiness, and ed‑tech innovation, leadership, L&D strategy, startups, and business.

Connect with Alex:

Website: https://gravitylearning.com/

LinkedIn: www.linkedin.com/in/alexmozes

Connect with Allison:

Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web.

LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/

Website: https://www.disruptiveceonation.com/

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